Free delivery for orders above EUR 199,-.

Within Austria and to Germany, the shipping and packaging share is EUR 6.90.

To Switzerland and the other EU countries, the shipping and packaging costs are EUR 9.95.

Duty and customs fees apply to all international orders outside of the EU. AIKO is not responsible for any duties or fees associated with the import. All charges must be paid by the package recipient.

Depending on your location, we offer local shipping options (DPD and Post).

Please note how important it is to enter your correct email address and telephone number. This is the only way you will receive important information such as shipping confirmation and the tracking code for your package. Uncollected packages will be returned to us. Your order will be refunded with the exception of €35 per unclaimed package.

You will receive the shipping confirmation and the tracking link for your shipment from us by email. If your package has arrived at a pick-up point, you will also receive a notification. Please ensure you provide accurate contact information.

Delivery time

Once your order is complete, your package will be sent as soon as possible. Non-customized products will usually be shipped within 1-2 working days. Products with customization are shipped within 3-4 business days. The packages usually reach you within a few days in the EU.

If products are no longer in stock, we will notify you. AIKO cannot be held responsible for these occurrences.

In the case of special campaigns, especially during the pre-Christmas period, the delivery time may be longer. Please plan this in good time in order to receive gifts in good time.